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Back to API overview

Calls

Ready (activates with feature)

Inbound call records ingested from CallRail and other call-tracking platforms. Each record includes recording URL, transcript, AI classification, and dispatch decision.

GET
/api/v1/calls
read
Ready (activates with feature)

List calls

Cursor-paginated. Filter by status (received/transcribed/classified/dispatched), classification, qualified.

GET
/api/v1/calls/{id}
read
Ready (activates with feature)

Fetch a call

Returns the full call record: recording URL, transcript, AI classification (intent, urgency, qualified flag, confidence, summary), dispatch decision, callback events.

POST
/api/v1/calls/{id}/reclassify
write
Ready (activates with feature)

Re-run classification

Force a fresh classification pass. Useful if the original transcript was low-quality or the prompt has been updated.

POST
/api/v1/calls/{id}/dispatch
write
Ready (activates with feature)

Manually dispatch a call

Override the automated dispatch decision. Sends configured SMS/email and pushes to CRM.

GET
/api/v1/calls/stats
read
Ready (activates with feature)

Call statistics

Aggregated call counts by classification over a time range. Useful for ad-spend signal feedback.

OutreachClaims (Documentation Assist)