AI for the operators moving freight, not the ones presenting at conferences.
Fleet, 3PL, last-mile, brokerage. We build the tendering, document, and customer-update workflows that keep your dispatch board out of email.
32+ named workflow automations across fleet ops, 3PL, last-mile, and brokerage
Pick the firm shape closest to yours
Each card opens a playbook built for a firm shaped like yours — with real workflows and a number on the outcome.
Asset-Based Fleet (Truckload / LTL / Dedicated)
Owns the trucks and the drivers. Dispatch + load matching + driver retention + maintenance + DOT compliance is the operational stack.
$3-6M/yr in additional revenue + 30-40% reduction in dispatcher time on routine matching.
3PL / Freight Forwarder
Doesn't own trucks; coordinates carriers + warehousing + customer service. Margin is thin so operational efficiency is everything.
$1-3M/yr in incremental revenue at a $30M 3PL.
Last-Mile / Final-Mile Carrier
B2B or B2C last-mile delivery, often Amazon DSP or independent. Route optimization + driver retention + customer comms is critical.
~$400-900k/yr in additional throughput + 5-8 percentage point on-time delivery improvement at a 50-driver carrier.
Freight Brokerage
Brokerage with no assets, no warehousing. Pure load matching + carrier relationships + customer relationships. Speed and margin discipline determine viability.
$1-2.5M/yr at a 30-broker shop.
The work that's eating your team
You know what's broken. Here are the parts the system can run without you.
Dispatch is reactive, not optimized
Loads matched on whoever calls first vs best-fit. AI surfaces ranked load-to-truck matches in minutes.
Driver communication is a Slack/text/phone tornado
Hundreds of driver-dispatcher messages a day. AI drafts routine communications.
DOT compliance is a quarter-time job
HOS, IFTA, drug + alcohol, DOT recordkeeping. AI auto-assembles documentation continuously.
Maintenance is reactive vs predictive
Trucks break on the road. AI ingests DTCs + scheduled maintenance and surfaces upcoming events.
Driver turnover is 80-100% per year
Recruiter + onboarding load is endless. AI compresses applicant screening + onboarding.
Customer track-and-trace eats CSR time
Where's my load is the #1 customer question. AI auto-resolves with ELD data.
What we run for transportation & logistics teams
Named workflows, not categories. Expand a group to see exactly what each one does and where it slots into your stack.
Dispatch + load operations
4 workflowsMatch better. Dispatch faster.
Dispatch + load operations
4 workflowsMatch better. Dispatch faster.
Load-to-truck matcher
LiveSurfaces ranked load-to-truck matches based on revenue + deadhead + home time + lane history + driver preference.
BrainMemoryAvailable truck eventAuto-load posting + carrier matching
LiveBrokers: load posted → carrier match scored on historical performance + availability + lane familiarity.
BrainMemoryNew load enteredLoad tendering auto-cascade
Live3PLs: tenders go to ranked carriers in cascade with auto-followup if no response in N minutes.
BrainHandsTendering startedCarrier rate quote assembler
LiveAssembles rate quotes from historical + market rates + carrier availability with margin recommendation.
BrainMemoryRFP received
Driver + carrier communication
4 workflowsRoutine communications drafted; humans focus on judgment cases.
Driver + carrier communication
4 workflowsRoutine communications drafted; humans focus on judgment cases.
Driver communication drafter
LiveDrafts routine driver communications (status, pay clarification, dispatch instructions, hometime requests).
BrainDriver inquiryELD-driven check-call eliminator
LiveSubscribes to ELD feed; auto-updates track-and-trace + surfaces exceptions instead of manual check-calls.
NervousBrainMemoryELD feed eventCustomer track-and-trace responder
LiveResponds to customer 'where's my load' inquiries with current ELD location + ETA.
BrainMemoryCustomer inquiryCustomer delivery + exception comms
LiveLast-mile: drafts customer delivery confirmations + exception notices (delayed, missed, reschedule).
BrainHandsDelivery event
Compliance + safety
4 workflowsContinuous documentation; auditor-ready.
Compliance + safety
4 workflowsContinuous documentation; auditor-ready.
DOT compliance auto-assembler
LiveHOS, IFTA, drug + alcohol, DOT records assembled on cycle from underlying ELD + driver data.
BrainMemoryCompliance cycle cronHOS violation early warning
LiveFlags drivers approaching HOS limits before violations occur.
NervousBrainHOS approaching limitDriver scorecard + safety monitor
LiveContinuous driver scorecard from ELD + dashcam + customer feedback + safety incidents.
BrainMemoryWeekly cycleDVIR + maintenance compliance
LiveDriver vehicle inspection report compliance tracked + auto-followup on issues identified.
NervousBrainDVIR submitted
Maintenance + asset management
3 workflowsPredictive over reactive.
Maintenance + asset management
3 workflowsPredictive over reactive.
Maintenance + DTC auto-scheduler
LiveDiagnostic trouble codes + scheduled maintenance auto-trigger maintenance scheduling at preferred shops.
NervousBrainHandsDTC fired or maintenance dueTire + fuel cost analyzer
LivePer-truck tire wear + fuel economy tracking; surfaces cost outliers + maintenance opportunities.
BrainMemoryWeekly cycleTruck residual value tracker
LiveTracks truck depreciation + market resale value; surfaces optimal trade timing.
BrainMemoryMonthly cycle
Routing + last-mile
4 workflowsOptimize routes; lift on-time delivery.
Routing + last-mile
4 workflowsOptimize routes; lift on-time delivery.
Daily route optimizer
LiveOptimizes daily routes from stops + driver familiarity + traffic + weather + customer windows.
BrainMemoryDaily cycleReal-time route adjuster
LiveAdjusts routes mid-day for traffic, weather, customer cancellations, missed deliveries.
NervousBrainReal-time eventPOD + exception capture
LivePOD photos + signatures + exception notes auto-captured + filed against delivery record.
EyesMemoryDelivery eventCustomer delivery time-window optimizer
Ready on engagementNegotiates delivery time windows with customers to optimize route density.
BrainHandsPre-delivery cycle
Brokerage + margin discipline
4 workflowsSpread guardrails. Carrier scoring.
Brokerage + margin discipline
4 workflowsSpread guardrails. Carrier scoring.
Margin guardrail auto-enforcement
LiveBrokers cannot tender at margins below threshold without manager approval.
BrainHandsTender attemptCarrier scorecard + lane history
LiveCarrier scorecard (on-time, in-full, payment compliance, lane experience) updates continuously.
BrainMemoryLoad completionLoad board scraper + opportunity surfacer
LiveScrapes DAT/Truckstop/load boards; surfaces high-margin opportunities matching available trucks.
EyesBrainMemoryContinuous scrapeCustomer profitability analyzer
LivePer-customer P&L analyzed monthly; surfaces unprofitable customers for renegotiation.
BrainMemoryMonthly cycle
Driver retention + recruiting
3 workflowsCompress recruiting; reduce turnover causes.
Driver retention + recruiting
3 workflowsCompress recruiting; reduce turnover causes.
Driver applicant intake + screen
LiveDriver applicants intake + DOT-required screening (CDL, MVR, drug/alcohol, employment history) coordinated automatically.
BrainHandsApplicant inquiryDriver retention nudges
LiveSurfaces drivers showing turnover signals (consecutive home time issues, pay disputes, route preference complaints).
BrainMemoryWeekly cycleDriver onboarding orchestrator
LiveOrchestrates new driver onboarding (paperwork, equipment, training, first-load assignment).
NervousBrainHandsNew driver hire
What the first 6 months look like
We ship in phases, each with a measurable success criterion before the next phase begins.
Weeks 1-4
Foundation: dispatch + visibility
- Load-to-truck matcher live
- ELD-driven check-call eliminator live
- Customer track-and-trace responder live
By end of Phase 1, dispatch decisions get AI-assisted ranking and customer track-and-trace inquiries auto-resolve 60%+.
Weeks 5-12
Communications + carrier ops
- Driver communication drafter live
- Carrier rate quote assembler live
- Load tendering auto-cascade live (3PL)
By end of Phase 2, routine driver/carrier communications get drafted and rate quote turnaround drops 70%+.
Weeks 13-20
Compliance + maintenance + safety
- DOT compliance auto-assembler live
- Maintenance + DTC auto-scheduler live
- Driver scorecard + safety monitor live
By end of Phase 3, compliance documentation runs continuously without manual assembly and maintenance shifts from reactive to predictive.
Weeks 21-26
Routing + retention + margin
- Daily route optimizer live (last-mile)
- Driver retention nudges live
- Margin guardrail auto-enforcement live (brokerage)
By end of Phase 4, routes are optimized daily, driver turnover signals get caught early, and margin discipline is enforced at the system level.
What the AI is allowed to do, and what it isn't
Transportation governance balances speed (the business runs 24/7) with safety (federal liability). AI handles routine; humans approve loads, customer commitments, and any compliance flags.
FMCSA / DOT regulations
Federal safety + recordkeeping requirements (HOS, drug + alcohol, IFTA, DVIR, vehicle maintenance, driver qualification files).
FMCSA / DOT regulations
Federal safety + recordkeeping requirements (HOS, drug + alcohol, IFTA, DVIR, vehicle maintenance, driver qualification files).
- HOS tracking via ELD
- Drug + alcohol program documentation
- IFTA quarterly filing automation
- DVIR + maintenance audit trails
- Driver qualification file completeness checks
Boundary: AI drafts and tracks; safety + compliance officer reviews and certifies.
CSA / SMS scoring
FMCSA Compliance, Safety, Accountability scoring affects insurance + customer access.
CSA / SMS scoring
FMCSA Compliance, Safety, Accountability scoring affects insurance + customer access.
- CSA score monitoring
- Roadside inspection trend analysis
- Safety event root-cause tagging
Customer EDI / API contracts
Many shippers require EDI 204 (load tender), 990 (response), 214 (status updates), 210 (invoice). Mistakes cause chargebacks.
Customer EDI / API contracts
Many shippers require EDI 204 (load tender), 990 (response), 214 (status updates), 210 (invoice). Mistakes cause chargebacks.
- EDI message validation
- Auto-generation of compliant 214 status updates
- Invoice 210 auto-generation from completed loads
Cargo insurance + claims compliance
Cargo claims must be documented per insurer requirements within deadlines.
Cargo insurance + claims compliance
Cargo claims must be documented per insurer requirements within deadlines.
- Auto-claim documentation assembly
- Photo + BOL + POD auto-attached to claim
- Deadline tracking + reminders
Customs (cross-border)
Cross-border (US/CA/MX) requires customs documentation + ACE/ACI manifest filing.
Customs (cross-border)
Cross-border (US/CA/MX) requires customs documentation + ACE/ACI manifest filing.
- Customs documentation auto-assembly
- Manifest filing reminders + status tracking
Pick one. Run it for a quarter. Prove it.
Real, measurable pilots with explicit success criteria, so the answer at the end is "yes, kept" or "no, scrapped" — not "maybe."
Load matching pilot
Run load-to-truck matching on one dispatch desk for 60 days.
Success criteria
- ·Revenue per truck +5%+
- ·Deadhead miles -10%+
- ·Dispatcher time on routine matching -30%+
Check-call elimination pilot
Subscribe to ELD feed for a single customer; auto-update track-and-trace for 60 days.
Success criteria
- ·Check-call volume -60%+
- ·Customer satisfaction same or better
- ·Broker time recovered for new loads
Rate quote pilot (3PL)
Run rate quote assembler on inbound RFPs from 1-2 customers for 60 days.
Success criteria
- ·Response time -75%+
- ·Win rate +20%+
- ·Margin held or improved
We extend your stack, we don't replace it
Your systems of record stay. We plug into them and become the connective tissue between the tools you already pay for.
Get my fleet's automation map
Tell us your operation type (asset / 3PL / last-mile / brokerage), fleet size or load volume, and the workflow that costs the most dispatcher/broker time. We'll come back with a written map of which 5-7 automations matter first and what the first 90 days would change.