The data behind the SPAR program's "value to network" annual evaluation criterion: live, anonymized, and consumable in 60 seconds. This page is an interactive preview built on synthetic numbers; the real version is provisioned at SPAR approval and gated to PuroClean Corporate accounts.
Daily, last 30 days
Distribution · last 30 days
Click any row for the office's full drill-down · synthetic preview
| Office | Calls / 30d | Qualified | First-touch | Doc time saved | Reviews · 5★ rate | Trend | Anomaly |
|---|---|---|---|---|---|---|---|
NM PuroClean of North Metro Atlanta PC-NMA · GA | 612 | 271(44.3%) | 19s | 64 h | 78% | Healthy | |
CC PuroClean of Cobb County PC-CC · GA | 484 | 198(40.9%) | 27s | 48 h | 71% | Healthy | |
TB PuroClean of Tampa Bay PC-TPA · FL | 421 | 162(38.5%) | 31s | 41 h | 69% | Healthy | |
FW PuroClean of Fort Worth PC-FTW · TX | 330 | 137(41.5%) | 142s | 33 h | 65% | Watch |
Auto-flagged by the network monitor · last 7 days
First-touch median crept above 120 s for the second consecutive day.
Auto-routed to Fort Worth's named support owner. Dispatch staffing review proposed.
Qualified-lead rate hit a 30-day high (44%). Mostly attributable to a paid-ad campaign launch.
Recommended: retain top-performing ad group; suppress two underperformers.
Subprocessor change published: Twilio added to inbound SMS path.
30-day notice period started. Documented in Trust Center.
Webhook delivery success rate returned to 100% after retry-budget tuning.
Resolved. No action needed.
Synthetic preview data. The real network roll-up is provisioned at SPAR approval, gated to PuroClean Corporate accounts, and kept current in real time. Per-office drill-downs include the same metrics PuroClean Corporate would see in any vendor's annual evaluation (integration quality, support responsiveness, security compliance, and value to the network), sourced directly from operational telemetry instead of self-report.
The four published Approved-tier evaluation criteria (integration quality, support responsiveness, security compliance, value to network) each map to a panel below. Every quarterly performance review starts from this view, not from a slide deck.
Webhook delivery success rate, API error budget burn, integration uptime per system. Available per-office and network-wide.
Time-to-first-response and time-to-resolution by ticket priority. SLA compliance percentage. Open ticket count by office.
Audit log volume, RLS isolation health, subprocessor changes published, SOC 2 control evidence freshness.
Per-office baseline-vs-result deltas on first-touch, qualified-lead rate, claim doc time, review velocity, ad efficiency.
We'll connect a sandbox tenant to anonymized PuroClean NMA telemetry and walk through every panel above on a live screen-share. 30 minutes, end to end.